This privacy statement helps you understand the information we collect, the reasons behind it, and how we handle it.  This is crucial; we hope you will give it thorough reading time.

 Users only access apps following login.

 One subscription-based app is Astrovala.  Using this app requires an active subscription at all times.

 If anyone wishes to use our Service, this page serves to inform visitors about our policies regarding the collection, use, and disclosure of Personal Information.

 Should you decide to use our Service, you consent to the collection and use of your information by this policy.  The Service is provided and enhanced using the personal information we acquire.  Except as stated in this Privacy Policy, we will not use or disclose your information to anyone.

 Unless otherwise stated in this Privacy Policy, the terminology used here has the same meanings as those used in our Terms and Conditions, which are accessible at Astrovala.

 Information Collection and Use

For a better experience when using our Service, please provide us with some personally identifying information—that is, Your Name, Email, Phone Number, Address, Gender, Birthdate, Anniversary Date, Location, and Profile Picture.   We will retain the information we request and use it as advised in this privacy statement.

 The app speaks with the server or data using APIs.

 Permissions Needed

 Astrovala must run with the following rights.

• CAMERA - (For video Meet)
• Device Audio - (For video Meet)
• Contacts - (READ_CONTACTS, WRITE_CONTACTS)
• Location - (ACCESS_COARSE_LOCATION)
• Device Permissions - (INTERNET, ACCESS_NETWORK_STATE, RECEIVE_BOOT_COMPLETED, VIBRATE)

The app utilises third-party services that may collect data used for identification purposes.

 Access the privacy policies of outside service companies that the app uses through this link.

• Google Play Services
• Google Analytics for Firebase
• Facebook

 Log Data

 When you use our Service, we may gather data and information on your phone, known as Log Data, using third-party products.  Your device's Internet Protocol ("IP") address, device name, operating system version, app configuration when using our Service, the time and date of your Service usage, and other statistics may all be part of this log data.

Cookies

 Commonly used anonymous unique identifiers are files containing a tiny bit of data called cookies.  These are downloaded from the websites you visit into your browser and kept on the internal memory of your device.

 This Service does not expressly employ these "cookies." To gather data and enhance their offerings, the app may, however, rely on third-party code and libraries that leverage "cookies." You know when a cookie is being delivered to your device and can either accept or decline these cookies.  If you decide against our cookies, you may not be able to use certain areas of this Service.

 Service Providers

 Third-party businesses and individuals may be hired for the following purposes: to help us analyse how our Service is utilised, to enable our Service, to assist us in offering the Service on our behalf, or to support our Service-related operations.

 We wish to inform consumers of this Service that your Personal Information may be accessible to these third parties.  The rationale is to carry out the chores entrusted to them on our behalf.  They are, therefore, obliged not to use the material for any other reason or expose it.

 Security

 We appreciate your confidence in sharing your personal information with us, and we are working to adopt commercially acceptable methods of safeguarding it.  We cannot guarantee its complete security, nevertheless, since no technique of transmission over the internet or method of computer storage is 100% safe and dependable.

 Links to Other Sites

 This service can include links to other websites.  Should you click on a third-party link, you will be sent to that website.  Remember, we do not run these outside websites.  We recommend reviewing the privacy policies of these websites.  We assume no liability for the content, privacy policies, or practices of any external websites or services over which we have no control.

 Children’s Privacy

 These services are not intended for anyone under the age of thirteen.  We do not intentionally collect personally identifiable data from children under the age of thirteen.  If we find that a child under thirteen has sent us personal information, we will immediately remove it from our systems.  Please contact us if you are a parent or guardian and are aware that your child has provided us with personal information so that we may take the necessary action accordingly.

 Payments

 We may provide paid goods and/or services within the Service.  In such situations, we handle payments through other services, such as payment processors.

 Your payment card details will not be stored or collected here.  That information is sent directly to our external payment processors, whose use of your data is governed by their privacy policy.

 Changes to This Privacy Policy

 Our Privacy Policy may be updated periodically.  You should check this page regularly for updates.  We will notify you of any changes by displaying the revised Privacy Policy on this page.

 Effective as of 2025-01-01 is this policy.

Terms and Conditions

1. Prohibition on Direct Contact with Customers

 Astrologers who have signed up for our platform are not permitted to obtain or use customers' phone numbers for any purpose other than the app.  The app serves as the primary means of communication between astrologers and buyers.

 2. Consequences of Breach

 If an analyst is caught breaking this rule by getting or using a customer's phone number outside of the app, the following will happen:

 • Immediate Suspension: The astrologer's account will be shut down immediately while a review is conducted.

 • Termination: If the investigation determines that a breach occurred, the astrologer's account will be permanently closed, and they will also be subject to a fine.

 • Legal Action: Due to certain parts of the Indian Penal Code (IPC), the company may take legal action against the astrologer.

3. Legal Implications

 If you obtain or use a customer's contact information without their permission, you may be violating privacy rules and could be charged under the relevant sections of the IPC.  For example:

• Section 66A of the Information Technology Act, 2000: Relating to sending offensive messages through communication service, etc.
• Section 72 of the Information Technology Act, 2000: Breach of confidentiality and privacy.
• Section 318 of the BNS: Cheating and dishonestly inducing delivery of property.
• Section 356 of the BNS: Defamation.

 4.  Agreement to Terms

 Astrologers agree to follow these rules when they sign up for and use our site.  If you break these rules, you will face severe penalties, such as legal action.

5. Amendments

 These terms and conditions are subject to change at any time by the company.  The app will let astrologers know about any changes.

 When astrologers use our site, they acknowledge that they have read, understood, and agree to these terms.

 Get in touch here

 Please contact us at info@astrovala.com if you have any questions or suggestions regarding our Privacy Policy.